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Showing posts with label Case Management. Show all posts
Showing posts with label Case Management. Show all posts
Evaluating Case Creation Mechanisms in SAP SPM Advanced Workflow
By
Nagesh Polu
Advanced Workflow
·
Case Management
·
SAP SPM
·
Solution Architecture
In the architecture of SAP Service Performance Management (SPM) Advanced Workflow, the initiation of a case is not a singular process but a choice between mult…
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